Intake Manager

experienced Intake Administrator with a desire to lead us and grow an Intake team. This position is crucial as it is the first contact clients have with our firm, this position must have someone who can ensure that our operational excellence is shown in the first interaction with a client.The right candidate will possess a strong Intake customer service background and the ability to analyze potential client calls to determine if we can be of any assistance. This position is full time. Candidate will handle a large volume of incoming client calls and be responsible for a large volume of follow ups.We are only looking for serious candidates who have experience as an Intake Administrator or who have high volume Intake experience and wish to become an Intake Administrator.

Required Skills/Abilities:

• Bilingual (English/Spanish) with full proficiency
• 2-3 years of Client Services Coordinator experience
• Strong background with performance-based metrics
• Salesforce/Litify software experience is a major plus